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Web Conferencing Provider Selection Tips

January 3, 2013 by John Lewis 1 Comment

Web conferencing builds up more avenues for people to explore. Webinars are the most convenient knowledge transfer using latest technology. To participate as a viewer in a web conferencing, all you need is a moderate PC with internet connection. This has changed the face of discussions and seminars altogether.

Apart from the registration, topic selection and speaker popularity there are other factors that are crucial to the web conference. The overall success of a webinar depends on the selection of the web conference provider. They play a key role in providing an app and interface that can plug you and your attendees together.

Consider the following factors to choose your web conferencing provider.

  • Reliability
  • Integrity
  • Resourcefulness

Reliability:

This is the most important factor. Ask yourself a few questions after you meet up with your web conference service provider.

  • Do they understand my requirement?
  • Do I feel comfortable in sharing the information with them?
  • Is the service provider good in client management?

Once you have positive answers for all the above questions, your service provider has passed the first stage of your screening. Web conferencing are sensitive information that should be shared only with reliable companies or service provider.

Integrity:

This is another crucial factor. A web conference will be success only with captivating content and interesting information. This is the USP of every web conferencing. Information leak on the content will affect the web conference altogether. The chosen service provider should hold an intelligent security system. This should ensure the privacy of the registrant details.

Most of the web conferences held makes use of online payments to register. This is where we require full integrity to be provided by the service provider make sure a special care is taken while entering credit card or bank related information.

 Resourcefullness:

Even though the web conferencing provider may not be hard on your pockets, there are a few things that are very much necessary.

  • Strong technical team
  • Resources to provide technical assistance
  • Available at the right time
  • Continued technical support even after the web conference.
  • Disaster control and recovery.

Features worth looking onto:

These are the most essential services required from the service provider. Your service provider need not be a bigfish in the market. Small time players with ample resources are more than fit to the job. With your checklist being checked for integrity, relaiblility, and resourcefulness, there is one last thing that every spender looks into- the cost or the budget for raising a web conference service provider. These are a few set of features worth looking onto.

  • There shoud be no hidden fees
  • Does the service provider need you to award a contract?
  • Charges for the dedicated technical support
  • Charges for the annual maintenance (AMC)
  • File recovery charges in disaster.

A package with the above features will always help you in comparing the financial proposals from various players. These would help you deduce a budget in organizing a web conference and choosing a service provider who would be able to fit your pockets.

Conclusion

The above are a few tips and checklist that would help you with your service provider selection phase and fill out most of the loop holes.

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Category: Business Meetings/ Video Blogging/ Video Recordings Tags: cost/ integrity/ reliability/ resourcefulness/ webinar factors/ webinar service provider

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About John Lewis

John Lewis is a professional transcriber for TranscriptionStar, CA. A transcriber by day and a writer by night… he loves to impress his readers with lots of cost saving & times saving tips, tricks & techniques for recording, transcribing or captioning videos/audios, which he had gathered earnestly through his 10+ years of experience offering transcription services.

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